Last updated: 31 January 2026

At C & G Cyber, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian and EU data protection laws.

1. Who We Are

Business Name: C & G Cyber
Address: Carnotstraat 21, 2060 Antwerpen, Belgium
Phone: +32 484 652 293
Email: info@cgcyber.be

C & G Cyber is responsible for the processing of personal data as described in this policy.

2. Personal Data We Collect

We may collect and process the following personal data:

• Name and surname

• Phone number

• Email address

• Device information (such as device type, model, and reported issues)

• Communication details when you contact us

• Any information you voluntarily provide when visiting our shop or contacting us

We do not intentionally collect sensitive personal data unless required for repair services and only with your consent.

3. How We Collect Your Data

Your personal data may be collected when:

• You visit our repair shop

• You contact us by phone or email

• You submit a contact form on our website

• You request repair or diagnostic services

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To provide device repair and diagnostic services

• To communicate with you regarding repairs, pricing, and service updates

• To manage customer records and service history

• To comply with legal and accounting obligations

• To improve our services and customer experience

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Your consent

• The performance of a contract or service request

• Compliance with legal obligations

• Our legitimate business interests

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by Belgian or EU law. Once data is no longer needed, it is securely deleted or anonymised.

7. Data Sharing

We do not sell or rent your personal data to third parties.
Your data may be shared only when:

• Required by law or legal authorities

• Necessary for accounting, tax, or legal compliance

• Essential to complete a repair service (for example, ordering parts)

All third parties are required to comply with GDPR regulations.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

9. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us at info@cgcyber.be.

10. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Where required, consent will be requested.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

C & G Cyber
Carnotstraat 21, 2060 Antwerpen, Belgium
📞 +32 484 652 293
📧 info@cgcyber.be